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How to send WhatsApp Campaigns with my brand name?

Created by Ayush Sharma, Modified on Mon, 28 Jul at 8:01 PM by Ayush Sharma

A simple guide to send WhatsApp campaigns under your own identity-


Option 1: During Campaign Setup

While creating a WhatsApp campaign, click “Brand your WhatsApp” under the sender section and then Get Started.



Option 2: From WhatsApp Settings

Go to the Campaigns dashboard → Click the ⚙️ Settings icon → Open the WhatsApp tab → Click Get Started under “Brand your WhatsApp”.




Pay the Setup Fee

You’ll be redirected to a payment screen.
The one-time setup fee is ₹10,000

Once you complete the payment, you’ll see a confirmation message.




Link Your Meta Business Account

After payment, click Continue to link your Meta Business Account.
You'll be asked to log in via Facebook to connect your business identity to WhatsApp.

This is required by Meta to verify your business and sender name.




What Happens Next?

  • We will initiate the branding process with Meta

  • You will receive an email once it's approved

  • Once approved, your branded sender name and logo will be used in all your WhatsApp campaigns


Things to Note

  • Approval typically takes 24–72 hours after payment and linking

  • You can’t reuse previously approved templates under your new brand — you’ll need to resubmit them

  • Once branded, you’ll be able to preview the sender name directly in the campaign setup

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