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How do I improve sales skills of my AI Agent?

Created by Ayush Sharma, Modified on Tue, 30 Sep at 5:39 PM by Ayush Sharma

Your AI Agent's sales skills determine how effectively it can engage potential buyers, showcase your offerings, and guide them toward making a purchase decision. By customizing these skills, you can create a more persuasive and helpful Agent that aligns with your business style.


Sales skills enable your AI Agent to drive revenue by:

  • Engaging with potential buyers in a conversational manner
  • Showcasing your products or courses effectively
  • Understanding customer needs and recommending suitable offerings
  • Guiding visitors smoothly toward making a purchase decision
  • Handling objections and answering product-related questions

Step 1: Go to AI Agent from left navbar and click on Overview to access all customization options. 


Step 2: In the Skills section, go to Sales 

  • It will ask Name, Email, Phone no. and will help in lead generation

  • Responds to customer queries about features, pricing, or comparisons

  • Suggests different product offerings and learner can directly go to checkout page and buy it.

  • Helps reduce friction in the buying journey by addressing objections

Step 3: Add Custom Instructions :

  • Scroll down to the Custom Instructions section
  • Type your instruction and click on Add button to save it
  • You can add up to 20 instructions.

Custom instructions are specific guidelines you give your AI Agent to follow during sales interactions. These instructions shape how your agent communicates and behaves with potential customers.


Example:

  • "Focus on understanding customer needs before suggesting solutions"
  • "Always mention relevant benefits when discussing features"
  • "Ask qualifying questions to identify the best fit"

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