A super admin account is the highest authority account on Graphy. The e-mail address that you enter while signing up on Graphy automatically gets the privileges of the super admin account.
On the other hand, a sub-admin account holds partial authority and can only be created by the super admin.
How to view and set up ‘Admins’ accounts
Log in to your Left nav and go to Users > Admins
On the right-hand side, your Admin dashboard will open. From here, you can view and manage all users and staff members with administrative privileges.
You can also narrow down your results through search or by adding filters.
Search
If you remember the name, email, or mobile number of the user then you can use the search bar.
Filters
This section is just below the search bar. From here you can apply multiple filters to narrow down your search results.
Here is the list of filters that you can use:
- Date Joined: This filter gives you the option to select the date on which a new user was created.
- Last login: This filter gives you the option to select the last login date of the user.
- Deactivated Accounts: This filter gives you the option to search for a deactivated account.
- Device Id: This filter gives you the option to enter the device id of the user.
- Custom: This filter gives you the option to enter the mobile number, address, and Aadhaar number of the user.
Steps to create a Super Admin Account
1. Click on the ‘Add’ button in the upper right corner of your screen.
2. Enter the name, email address, mobile number, and password.
3. Click on the box beside ‘send email to user’ if you want to notify the user regarding account creation.
4. Select the role as ‘Super Admin’ and click on the ‘Add’ button.
Note: A super admin has access to all the information linked to your Graphy account.
Steps to create a Sub-Admin Account
1. Click on the ‘Add’ button in the upper right corner of your screen.
2. Enter the name, email address, mobile number, and password.
3. Click on the box beside ‘send email to user’ if you want to notify the user regarding account creation.
4. Select the role as ‘Sub-Admin’ and scroll down.
5. Now, select the areas where you want to authorize the sub-admin to have full access. There are various options under Support, Design, Discussions, Messenger, Marketing, Reports, Users, Content, and Sales.
Let’s suppose, you want to allow the sub-admin to view learners' information so in order to do that click on ‘Viewing access to learners’ information’ under Support.
Scroll down and see all the options. Decide where you want to authorize the sub-admin and check the boxes beside those options and then, click on the ‘Add’ button.
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