How to set up a Super admin and Sub-admin account?

A super admin account is the highest authority account on Graphy. The email address that you enter while signing up on Graphy automatically gets the privileges of the super admin account.

On the other hand, a sub-admin account holds partial authority and can only be created by the super admin.

How to view and set up ‘Admins’ accounts

1. Log in to your Graphy dashboard, go to Left navbar and click on Users > Admins

 On the right-hand side, your Admin dashboard will open. From here, you can view and manage all users and team members with administrative privileges.

You can also narrow down your results through search or by adding filters.

Search

If you remember the name, email, or mobile number of the admin then you can use the search bar.

Filters

This section is just below the search bar.  From here you can apply multiple filters to narrow down your search results.

Here is the list of filters that you can use:

• Date Joined: This filter gives you the option to select the date on which a new admin was created.
• Last login: This filter gives you the option to select the last login date of the admin.
• Deactivated Accounts: This filter gives you the option to search for a deactivated account.
• Device ID: This filter gives you the option to enter the device ID of the admin.
• Provided Marketing Consent: This filter allows you to select the users who opted to receive marketing emails while signing up.
• Custom: This filter gives you the option to enter the mobile number of the admin.

Steps to create a Super Admin account

1. Click on the ‘Add’ button in the upper right corner of your screen.

2. Enter the name, email address, mobile number, and password.

3. Click on the box beside ‘send email to user’ if you want to notify the user regarding account creation.

4. Select the role as ‘Super Admin’ and click on the ‘Add’ button.

Steps to create a Sub-Admin Account

1. Click on the ‘Add’ button in the upper right corner of your screen.

2. Enter the name, email address, mobile number, and password.

3. Click on the box beside ‘send email to user’ if you want to notify the user regarding account creation.

4. Select the role as ‘Sub-Admin’ and scroll down.

5. Now, select the areas where you want to authorize the sub-admin to have full access. There are various options-

• Users-Learners: It provides access to all the learner's data like view access to learner's data, edit access to learner's data and course progress and access to enrol learners in any course.
• Design: It allows to modify the website and app UI, and edit languages and custom texts, which requires UI change access.
• Discussions: With this permission, sub-admin can add, delete, reply, hide, or pin posts in public forums and course-specific discussions.
• Messenger: It provides access to SMS and notifications for communication management
• Marketing: Sub-admin can add, edit, and delete promo codes, as well as manage wallet and referral settings.
• Reports: It allows to view bandwidth, usage, live tests, and live class reports.
• Users: It allows to view instructors, affiliates, and enquiries.
• Content: It allows to create, edit, and delete courses, and manage live classes, assignments, live tests, and quiz reviews.
• Memberships and chat: It allows to edit and manage memberships and chat features.
• Sales: Sub-admin can access transaction data, view the sales dashboard, and export complete sales reports.

Let’s suppose, you want to allow the sub-admin to view learners' information so in order to do that click on ‘Viewing access to learners’ information’ under Support.

6. After selecting the permissions, click on the ‘Add’ button.

This is how you can add super-admin and sub-admins in your graphy platform.