Android || Troubleshoot FAQs

How to resolve the photo and video permission issue on the Play Console?

Step 1. Navigate to the 'Policy and Programs' > 'App content' section from the home page of the Google Play Console.

Step 2. Click on "Start Declaration" as shown in the image.

Step 3. Add the following text in the READ_MEDIA_IMAGES permission declaration section:

“We are using the Zoom Meeting SDK in our app for live classes, and this permission is being used by the Zoom SDK. The Zoom SDK uses this permission to allow users to share images through screen sharing.”

Step 4. Add the following text in the READ_MEDIA_VIDEO permission declaration section, submit it and send it for review.

"We are using Zoom Meeting SDK in our app for live classes, and this permission is being used by the Zoom SDK. The Zoom SDK uses this permission to allow users to share videos through screen sharing." 

Step 5. After completing the above steps, create the app using the app builder and release it.