How to set up a Custom Email Domain?

Learn how to add a custom email domain to an account in this guide. This feature allows for a more personalized and professional email communication.

Step 1: Log into the Graphy dashboard. Navigate to settings.

Step 2: Select email communication.

Step 3: Click on configure under custom email domain.

Step 4: Enter the desired email in the modal that appears.

Example: If your email is notification@yourdomain.com, you need to enter "notification@yourdomain.com".

Step 5: Click next after adding your email.

Step 6: At this step, you have to verify that you own the domain name by adding & verifying your DNS records. DNS records help you improve deliverability and trust when using sending emails. These domains are extracted from 'From Address'.

Login to your domain provider's website like GoDaddy or Cloudflare. Now, add the following DNS records for sending emails.

Step 7: Click on verify to finalize the configuration.

After successfully configuring the custom email domain, it may take up to 48 hours for the changes to take effect. Once confirmed, check the status from the same location. If successful, it will display "Active".

Frequently Asked Questions

1. How do I check if my custom domain email is verified?

Once your custom domain verification is complete, you would be able to see "Active" beside your custom email domain name.

2. How can I revert back to using  GRAPHY's default sending domain?
Click on "Reset" & the settings will go back to the default GRAPHY domain.