This article provides solutions to Permission declaration issues you may encounter (only one-time) when pushing an app update on Play Console.
After uploading the Android app bundle (downloaded from your Graphy App Builder dashboard) to a new Production release, follow the steps below for your application on your Play Console dashboard to declare the required permissions for your app update:
1. Navigate to App Content section under the Policy and programs category from left menu panel.
2. Under the 'Needs attention' section you will see the below-mentioned permissions-
A. Full-screen intent permission
B. Foreground service permissions
3. Click on the 'Start declaration' button for respective permissions to start the resolution steps.
A. Resolution for Full-screen intent permissions:
- Select ‘Other’ and click on ‘Save’.
B. Resolution for Foreground service permissions:
Reply to the above questions by copying and pasting the answers mentioned below:
-
Connected Device: Select ‘Other’ and write the below details in the description box:
- Description- “We are using Zoom Meeting SDK in our app for live classes, and this permission is being used by the Zoom SDK. The Zoom SDK uses this permission to allow the capability to use a Bluetooth device as the audio source. https://devforum.zoom.us/t/app-update-rejected-due-to-foreground-service-permissions/103026/7”
- Paste your Graphy URL in the video link section. For eg.- https://educator2.com, https://courses.myguru.com, etc.
-
Media Playback: Select ‘Other’ and write the below details in the description box:
- Description- “We are using Zoom Meeting SDK in our app for live classes, and this permission is being used by the Zoom SDK. The Zoom SDK uses this permission to allow the capability to share audio while screen sharing. https://devforum.zoom.us/t/app-update-rejected-due-to-foreground-service-permissions/103026/7”
- Paste your Graphy URL in the video link section. For eg.- https://educator2.com, https://courses.myguru.com, etc.
-
Media Projection: Select ‘Other’ and write the below details in the description box:
- Description- “We are using Zoom Meeting SDK in our app for live classes, and this permission is being used by the Zoom SDK. The Zoom SDK uses this permission to allow the capability to project the screen while screen sharing. https://devforum.zoom.us/t/app-update-rejected-due-to-foreground-service-permissions/103026/7”
- Paste your Graphy URL in the video link section. For eg.- https://educator2.com, https://courses.myguru.com, etc.
-
Microphone: Select ‘Other’ and write the below details in the description box:
- Description- “We are using Zoom Meeting SDK in our app for live classes, and this permission is being used by the Zoom SDK. The Zoom SDK uses this permission to allow the capability to receive audio when the app is put in the background. https://devforum.zoom.us/t/app-update-rejected-due-to-foreground-service-permissions/103026/7”
- Paste your Graphy URL in the video link section. For eg.- https://educator2.com, https://courses.myguru.com, etc.
- Click on 'Save' to submit the answers.
Comments
1 comment
My android app was suspended by Google by Graphy Team Member and no one is bother to assist me, I wondered with customer support reply to my emails. Graphy support related to tech issues poor whenever i encounter any issues. Mobile app issue is big for us, most learners look for app to learn and practice courses.
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