Users

In this article, we will guide you through the overview of the Users tab.

What is the Users tab?

It's a place where creators can add different types of members and allocate roles and permissions. Users are the members who engage, manage, and promote your content.

Click on the Users icon on the left navigation bar.

There are four types of members: Learners, Admins, Instructors, and Affiliates.

Learners

• Learners are users who come to learn courses. They read and participate in discussions, assignments, and quizzes but don't create or manage content.
• You can click on any user’s name and their entire profile details and activity will be displayed.
• Filter users by their date of joining, have bought a membership (is a member?), last login date, etc.

Admins

• Admins are users who manage the content of the courses and have the authority to control users' permissions. They can set up and organize the content, ensuring that everything runs smoothly for both instructors and learners.
• It is categorized into two roles-
  • Super-admin have complete control over the platform and they are the owners
  • Sub-admins have limited control and are restricted from modifying the home overview, settings of the platform, integrating third-party apps, etc. They are created by the super-admin.

Instructors

• Instructors are users who have course-wise access to your online course platform.
• Instructors on the platform are granted access to specific courses, allowing them to oversee the creation and management of course content using the Course Builder tool.
• Additionally, they can monitor the performance and sales of their assigned courses through the 'Sales Dashboard' section, providing them with valuable insights.

Affiliates

• Affiliates are people who promote your courses within their network and generate a commission every time someone purchases your course through their reference.
• You can add new affiliates, generate new codes, and check the Affiliate Leaderboard to see how many leads your Affiliates have generated.

Enquires

• To keep track of all enquiries posted by other users, you can navigate to the enquiries section.
•  This is where you can view and manage inbound interests and communication.
•  A great way to stay on top of user engagement and address any inquiries or interests efficiently.